tag:blogger.com,1999:blog-9195463428231807868.post2937708763258343849..comments2024-03-05T08:14:17.305-05:00Comments on The Merry Catholic: The Final ‘Frontier’ of Customer ServiceBill Dunnhttp://www.blogger.com/profile/03472377385827975764noreply@blogger.comBlogger1125tag:blogger.com,1999:blog-9195463428231807868.post-40121602581035828812015-04-17T20:23:11.835-04:002015-04-17T20:23:11.835-04:00I had the IDENTICAL situation happen to me. I got ...I had the IDENTICAL situation happen to me. I got a little smart though. Instead of holding each time for an hour, I got a customer service rep's email address. I send an email each month now. Why each month you ask? Because the discounts that get you that better price, they keep 'dropping off' my account. I have to email Catlyn each month to get me my discounts. You have that to look forward to. Get an email address...no 'on hold' time....Joehttps://www.blogger.com/profile/13686946912377922909noreply@blogger.com