Spending Way Too Much Time On Work Emails

A recent survey of 8,000 office workers discovered something I’ve suspected for many years: people spend way too much time writing email messages, most of which are either never read or quickly skimmed.

The survey was commissioned by Slack and conducted by OnePoll. To be honest, I’ve never heard of either of those organizations — if they even are organizations. Their names kind of sound like pop singers or Hershey’s new line of candy bars.

Anyway, the survey found that the average office worker spends 11 hours each week composing 112 separate work-related emails. Of these 112 emails, only about 40 are fully read and understood by the recipient.

It’s hard to determine exactly how many emails are fully read and understood, so the survey people calculated this number based on the fact that 62% of questions asked in an email go unanswered, while 49% of email senders get asked questions they previously answered.

That sounds about right. For my job, I send out about 130 emails each week. (I actually added them up from each of the previous four weeks to find out.) And I’m certain I spend way more than 11 hours each week composing emails. I’ve never had a stopwatch clicking on and off all day long as I write emails to find out — mostly because that would slow me down as I scramble to address the avalanche of messages I have to deal with each day. 

My full-time job is engineering sales for a commercial HVAC equipment distributor — a job description that does not fit all that well on a business card. For my work, it’s very important that I properly convey a lot of crucial technical information in my emails. There are so many little details, if communicated incorrectly, that could cause a major disaster at some point during a construction project. I know from experience that if a key piece of equipment is delivered to the jobsite on the wrong date, or with the wrong voltage, or the wrong dimensions, or the wrong direction of rotation of the blower — plus any of a hundred other things — it can be a really expensive mistake. I also know from experience that it’s not very pleasant to have a stressed-out contractor screaming at you over the phone and vowing to hunt you down and strangle you with his bare hands. 

So, yeah, I spend a lot of time carefully double-checking all my facts and figures and then crafting each sentence in an email to be as clear and concise as possible. (Something I obviously don’t bother to do when writing these newspaper columns.)

Another reason I take extra time to carefully craft each sentence in my email messages is the fact that many people in my industry have heard that I write a weekly newspaper column. That’s not to say they’ve ever read my column; they’ve only heard about it. You see, the people I work with day in and day out are really smart. But it’s the kind of smart where they can do long division in their heads down to the fourth decimal place. However, to them, being able to write complete sentences with proper grammar is kind of like being able to juggle: it’s a curious and interesting skill, but it doesn’t have anything to do with the real world. 

Even though I receive dozens of emails each day from very intelligent people that appear to have been written by a cat walking across a computer and stepping on random keys, I want to make sure my emails are grammatically correct. Irregardless of whether the recipients actually read them, my emails gots to be excellently goodly in the writing composition thingee. 

Just Imagine There Is No God

Recently a friend said to me, “Hey Bill, here’s a hypothetical for you: Just imagine scientists are able to prove beyond a doubt that God does not exist. If that happened, what would you do?”

I replied, “Hmm, if that actually happened, I would go to Mass this Sunday and keep praying the Rosary everyday.”

His surprised expression made it clear that I needed to explain. This is what I told him: It’s actually very simple. If it somehow happened that so-called experts proved beyond a doubt that God does not exist, that would mean faith in God is a delusion. Well, for me personally, I would call it a very beneficial delusion. For example, my faith in God has made me sober, more loving and kind, a better husband and father, a more reliable and effective employee, more joyful, more compassionate, and much more optimistic than I ever was before I became a believer.

By the way, I’m far from perfect. But I am way better than I used to be.

While we’re playing this game of “Just Imagine,” just imagine if a pharmaceutical company like Pfizer developed a drug that made people more loving, kind, responsible, joyful, and optimistic. And even better, imagine this new drug had no adverse side-effects. No nausea, no hair loss, no constipation, no rashes, no toenail fungus, no double-vision, no headaches. And no lethargy, apathy, or any other reduction in the person’s drive, initiative, or focus.

If there was such a drug, doctors would be prescribing it to virtually everyone because it would improve the entire nation’s frame of mind, which, if you haven’t noticed, is not in such good shape right now.

If it could be proven that God does not exist, why would I want to go back to those old miserable days when I was a self-centered atheist? (Before you fire off a nasty note, I’m not saying all atheists are self-centered and unhappy. There are plenty of unbelievers who are kind and compassionate. But I wasn’t one of them when I was convinced God was a myth. That’s all I’m saying.)

People delude themselves all the time nowadays in an attempt to feel better. Why would I want to abandon something, even if it was a “delusion,” if it had such a positive impact on my life with no negative side effects?

Here’s some good news: it is impossible for scientists to prove that God does not exist. Science is only capable of making observations and drawing conclusions about natural phenomena. God, by definition, is supernatural, and therefore outside the realm of science. Expecting science to make any useful comment about God would be like using a plastic spoon to pound a nail into a 2 x 4 piece of wood. It is simply the wrong tool.

Now, here is even better good news: God is real. So, we’ll never have to deal with the “Just Imagine” scenario and be faced with the decision of whether or not to continue with a beneficial delusion. 

The very fact that we exist is strong evidence that there is a God. If there is a creature (us), then there must be a Creator (Him). In addition, our ultra complex biological systems, working with perfect precision, are also powerful evidence that we are the product of supreme intelligence and unfathomable design. Do you really think something that is more complicated and intricate than computer software code – DNA molecules, the blueprints of life – just wrote themselves by accident? C’mon, you’re smarter than that!

So, we’ll never have to play “Just Imagine” regarding God’s existence. Science has nothing to say on that topic. Putting your faith in God brings a plethora of good benefits – even more so, since He is real. So, go to Mass this Sunday and pray the Rosary. The positive impact of faith is not a delusion. 

Be Prepared for the Most Important Day

In this week’s gospel reading at Mass, Jesus offered a parable about being prepared. He used a wedding feast to symbolize Heaven, and a bridegroom to symbolize Himself. No one knew when the bridegroom would arrive and begin the feast. Half the people were ready; the other half were not. 

When the bridegroom finally came, Jesus explained, “Those who were ready went into the wedding feast with him. Then the door was locked.” 

Later on, those who were unprepared came to the feast and tried to get in. They yelled, “Lord, Lord, open the door for us!” The bridegroom replied, “Amen, I say to you, I do not know you.” 

Although we may not fully understand 1st century, middle-eastern wedding customs, we can understand Jesus’ main message. He is telling us we do not know when the most important day of our lives will come, but when it does come we had better be ready. If we’re ready, we’ll be invited to an awesome party. If we’re not ready, the door will be locked and Jesus will say to us, “I do not know you.” 

The most important day of our lives is a day most people dread, and a day many people can’t even admit will occur. It is the day we end our journey here on earth and stand face-to-face with God. It is the day of our death. 

The letter to the Hebrews is crystal clear: “Man is destined to die once, and after that to face judgment.” 

More often than not, people do not know when this most important day will arrive. It sometimes comes without warning, maybe with a deafening crash on the Interstate or chest pains while shoveling snow. For others, this most important day arrives with a quiet whimper, such as a bedside vigil at a hospice facility. Whichever way it comes, that day will arrive for every single one of us. And when it does arrive, we either will be ready or we will not be ready. 

Now, here’s the most important question: What exactly does it mean to be ready? Jesus gives us a major clue in Matthew, chapter seven. While discussing this most important day, Jesus said, “Not everyone who says to me, ‘Lord, Lord,’ will enter the kingdom of heaven, but only he who does the will of my Father.” Jesus then went on to offer the most chilling words in all of Scripture, which will be spoken to many people begging to be let in: “I will tell them plainly, ‘I never knew you. Away from me, you evildoers!’” 

Yikes! Not a pretty picture for those who are not ready. 

There are two clear aspects to being ready. The first is knowing Jesus. Not knowing ABOUT Him, but rather, having a personal relationship WITH Him. God created us in the first place to be in fellowship with Him, as the Baltimore Catechism said: to know Him, love Him, and serve Him. 

The second aspect of being ready is putting that relationship—that trusting faith—into action. This is not to say we have to work our way into Heaven, since no one is holy enough to do it on his or her own. It means instead that our gratitude toward God—our joyful response to His incredible love and mercy—transforms our hearts and minds, and is expressed in righteous living. We do good things because we WANT to, not because we HAVE to.

Ironically, the more we understand that our time here on earth is exceedingly brief and the more we are prepared to meet God, the more we can relax and enjoy these precious days and years. It’s a win-win situation: joy and peace during this life, and a heavenly feast for all of eternity in the next life. 

We don’t need to be frightened of that most important day. If we have a relationship with Jesus—if we put our trust and faith in Him and let the Holy Spirit guide our lives—we can be confident the door will be opened and we will be invited in to enjoy the Heavenly banquet.

Mermaid Movie Makes Moving Memories

Last week I described a work-related dinner with 12 men from the HVAC industry. The highlight of the evening was when one guy insisted that everyone share their favorite Disney animated movie. As I wrote last time, my favorite is “The Little Mermaid.”

It had been a while since I watched that film. So, wanting to make sure I got my money’s worth from my $20 monthly Disney-plus subscription, I watched the movie. Twice.

First, I watched the live-action film that was released earlier this year. I heard that some people didn’t care for it, especially since the actress in the starring role is Black. I read a comment online where a person exclaimed, “It just didn’t seem believable with her being Black.” Um, you mean as opposed to it being believable that from the waist down ... she is a fish?!

Anyway, redneck sentiments aside, I thought the live-action version was pretty good. But in my mind, nothing will ever top the original 1989 animated film. It is without a doubt a genuine classic. I know exactly why I am so fond of that movie. You see, a while after it was released, I purchased a copy on VHS tape and then watched it countless times while sitting in the middle of the couch with my six-year-old daughter on my left and my three-year-old daughter on my right. We had such fun laughing and singing along with the music.

To be perfectly honest, I couldn’t even finish typing that last sentence without getting teary-eyed. That was a very special moment in my life, when my girls were young and excitable and filled with wide-eyed wonder, and I was their indestructible, all-knowing, super-dad. Now, over 30 years later, they both are grown up, married, and living in other states, and I could best be described as the destructible, all-forgetting, stupor-dad. 

I suppose my brain could have decided to associate something else with that cherished time when my girls were young, such as a favorite TV show, a special family vacation, or a particular holiday. But in my case, my brain chose to connect an animated Disney movie to that special time. I had almost forgotten until I watched the film again. 

Right after a rousing crescendo, Ariel quietly, desperately pours out her heart while singing the concluding words, “Wish I could be / Part of that world.” Just then my wife walked into the living room and said, “Are you crying?”

“No, hon,” I mumbled. “Uh, a bug flew in my eye.” 

“Really? What kind of bug?” she asked.

“Umm, mermaid.”

One of my favorite words is nostalgia. It comes from the Greek nostos, which means “return home,” and algos, which means “pain.” When you think about wonderful days gone by, and realize you can never go back, it produces a little twinge of sorrow. But those memories also produce more than a little joy. Yes, it’s sad those special moments are over, but it’s joyful that they are forever etched into your memory.

The next time I visit my daughters, I think I’ll show up with a beat-up old VHS tape in my hand. Of course, they won’t have to watch me cry for two hours because who owns a VHS tape player anymore?

I wasn’t expecting an animated movie and its soundtrack to unleash a torrent of fond memories from the days when my kids were young and my hair was brown. I really “wish I could be … part of that world” one more time, just for an hour. But I know that won’t happen on this side of Heaven. But that’s fine, as long as those memories bring a smile — and a tear — to my face. 

What Is Your Favorite Animated Disney Movie?

A few weeks ago, I visited a manufacturing facility for some sales meetings and a tour of the shop floor. Afterward, we went out to dinner. There were 12 guys, all in engineering or technical sales, and so the conversation in the restaurant was rather raucous, especially after a few drinks. We talked about sports and trucks and hunting, and a few other “guy” topics.

Then one of the fellows at the table tossed out an odd question, and insisted that everyone had to give an answer and an explanation. His question was: “What is your favorite animated Disney movie?”

Everybody paused for a moment, then said, “Wut?” (It’s a new official rule of grammar that if a person says “Wut?” instead of “What?” it means he’s not so much asking, “Please explain yourself, good sir,” but is really saying, “That’s the dumbest thing I’ve ever heard!”)

However, the guy who asked the question refused to take no for an answer. (I believe he was fortified by a few drinks at that point.) He insisted that everyone offer an answer.

So, the first thing we did, collectively, was scratch our heads and come up with a list of Disney animated movies. We could only think of a handful, which is fairly pathetic since, depending how you define it, there are anywhere from 61 to 130 Disney animated films. (The difference is based on whether you include live-action films with some animation, like “Mary Poppins,” plus the Pixar films, most of which are computer generated rather than animated, and were not part of the Disney empire until 2006.)

Some answers were interesting. For example, one young engineer insisted his favorite animated Disney film is “Ironman,” since he watched it on the Disney-plus streaming service. The movie was not made by Disney, nor was it animated, but this guy would not budge.

Another guy said “Die Hard.” Again, it’s neither Disney nor animated, but it did send us off on a tangent, as we spent 10 minutes debating the classic question: “Is ‘Die Hard’ a Christmas movie or not?”  

When it was my turn, I did not hesitate. I blurted out, “‘Little Mermaid.’ That’s my favorite. No question.”

 

When asked to explain, I said, “Well, the music is great and the story is great. But most of all, when that film was released, my daughters were six and three, and soon after, I bought a copy on VHS tape, and over the next many months my girls and I watched that movie at least 15 times. Per day.”

And just to prove my point, I launched into a Karaoke version of “Under the Sea,” without any actual Karaoke background music, but with a genuine Jamaican accent. Then, after that, I had to explain to everyone aged 30 and younger, what a VHS tape was. (And right after that I had to explain to a couple of shell-shocked young men that despite everything they thought they understood about life, it is indeed possible for a guy in his mid-60s to suddenly belt out a song in the middle of a restaurant even though he doesn’t drink.)

Despite the fact we all exclaimed, “Wut?” when that odd question was first asked, it turned out that it produced hilarious conversations for at least 45 minutes. We were really enjoying ourselves so much, we didn’t even notice that most of the patrons seated near us wanted the restaurant manager to call the cops.

I think it’s a great question, so I’m asking the readers of this column (all six of you), to send me an email stating your favorite Disney animated movie and an explanation of why. Impromptu singing is, of course, welcomed. 

Can the Saints Hear Our Prayers?

This week has two important days on the Church calendar: All Saints Day on November 1st, and All Souls Day on November 2nd. These feast days remind us of an important concept in Catholic theology: the Communion of Saints. This is the belief that those who have died in faith before us are now in the presence of God in Heaven, and they are aware of what we are doing here on earth. Most importantly, we can ask them to intercede for us with the Lord. It is very powerful when we ask the saints to pray for us.

There is a humorous website called The Babylon Bee. It’s a satire site that publishes comical stories about current events. The website is run by Evangelical Christians, and oftentime the satirical articles cover religious topics. They describe themselves as “Fake news you can trust.”

Recently, The Babylon Bee published a fake news story with this headline: “Saints In Heaven Shocked To Learn Catholics Have Been Trying To Talk To Them This Whole Time.” The comical article quotes the Archangel Gabriel as saying, “Wait a minute. You mean people have been trying to contact us for HOW long? When was someone going to tell me about this?”

It’s a clever story, because it plays on the big difference between Protestants and Catholics regarding the Communion of Saints. The Protestant view is: Why pray to a bunch of dead people, when you can pray directly to God Almighty, through Jesus Christ?

They do make a decent point. People can pray directly to God. After all, when the disciples asked Jesus to teach them how to pray, He said, “Say this: ‘Our Father, who art in Heaven…’”

It doesn’t get any clearer than that. So, we should pray directly to God — and often.

However, there are a couple of very powerful reasons why we should supplement our direct prayers to God with requests for the saints in Heaven to intercede on our behalf. First, the epistle to the Hebrews in the New Testament talks about believers here on earth, and describes our daily struggles to live holy lives as if we are running a race. It also says that our race is being watched, kind of like a sports stadium with many fans cheering us on. 

The entire 11th chapter of Hebrews is a long list of faithful people who lived their lives and died, and then received their heavenly reward. Then in the first verse of chapter 12, the author of Hebrews writes, “Therefore, since we are surrounded by so great a cloud of witnesses, let us…persevere in running the race that lies before us.” 

It’s crystal clear the main message here is that those who died in faith before us are now in the presence of God and they are very aware of what we are doing here on earth.

The next important concept is very simple. In his epistle, St. James plainly instructed believers to “pray for one another….The prayer of a righteous person is very powerful” (James 5:16).

All believers, especially Protestants, pray for their loved ones, and ask their loved ones to pray for them. It’s right in the Bible.

Well, when people ask their loved ones to pray for them, why not ask devout believers — who happen to be in the presence of God — to pray, too? That’s also right in the Bible.

The Babylon Bee is pretty funny. And I did laugh out loud when I read, “St. Anthony expressed shock that for 800 years people have been asking him to help them find things. Then he asked, ‘By the way, what are “car keys”?’”

Despite that website’s playful mocking of the Communion of Saints, it actually is a terrific doctrine. Those who have fought the good fight before us know all about our struggles. They can intercede with the Lord on our behalf when we’re too tired or scared or confused. We do not pray to the saints as if we are worshiping them; worship is reserved for God alone. But we do ask the saints in Heaven to pray for us and our loved ones. 

So, don’t hesitate to ask the faithful saints in Heaven to intercede on your behalf. They’re just waiting to pray for anyone in need, including Protestants! 

It’s Possible To Love People Without Liking Them

There are many awesome teachings in Christian theology; true forgiveness of sins and eternal life in Heaven, just to name a couple. But the one teaching that’s had the biggest impact on my life is this: it is possible to love someone without necessarily liking him.

I remember years ago when I first heard Jesus’ command: “Love your enemies, and pray for those who persecute you.” I immediately thought to myself, “Are you kidding, Jesus?! How can I love someone who hates me and wants to hurt me?”

Then when I heard Jesus’ command: “Love your neighbor as yourself,” I thought, “OK, Lord, I’ll try to do that whenever possible, but obviously you’re not referring to people who are total jerks, right?”

I accepted that Jesus is God, and therefore all-knowing, but sometimes I wondered if He had lost sight of the fact that I had to deal with so many unlovable bozos.

The problem is, the English word “love” implies affection. We say we love ice cream or puppies or sunsets. We can’t comprehend loving something unless we also are fond of it. And this goes especially for people. So Jesus’ command to love the people we don’t like seems impossible.

The New Testament was written in Greek, and in Greek there are multiple words that are translated into the English word “love.” The word Jesus used when He said, “Love your enemies,” is agape. This is divine love, the kind of love Christ showed toward us when He paid the price for our sins on the cross.

Here is one simple definition of agape love: truly wanting the best for the other person. Now, imagine this scenario: there’s a guy at work, let’s call him Fred in the Accounting Dept. And Fred is obnoxious and rude. He gossips about people behind their backs, and lies to their faces in person, and no one knows why he hasn’t been fired for sexual harassment because of all the lewd things he says. Most coworkers secretly would be delighted if something terrible happened to Fred.

So everybody dislikes Fred, including you. But instead of just grumbling about Fred and secretly hoping something bad happens to him, try this instead: truly wish for the best for Fred. In his case, this would mean he has a total change of heart, puts his faith in God, apologizes to everyone he’s offended, and drastically alters his behavior. It is possible to genuinely want the best for Fred without being fond of him. And if you are able to change your attitude toward Fred and pray that God will bless him, you are following Jesus’ command to love him. And nothing says you have to like him.

Isn’t that liberating?

When I first heard about this concept, I thought of all the people that I simply did not like. It took a while, but I reached a point where I honestly could say that I wanted the best for them. For many of these people, just as with our fictitious Fred, the “best” meant they needed to turn to God, repent for some lousy behavior, and start treating people differently in the future. I began to pray that God would bless them.

And you know what? The more I prayed for them, the less I disliked them. Also, the more I prayed for these people, the more I realized that I was not exactly Little Miss Sunshine in the way I treated others.

Liking someone is based on feelings, which we can’t control. But loving someone — true Christian agape love — is an act of the will.

So give this liberating concept a try. It may help you cope with all the Freds in your life. Or better yet, it may help you stop being such a Fred yourself.